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Business at the Speed of Now

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Business at the Speed of Now

Fire Up Your People, Thrill Your Customers, and Crush Your Competitors
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A technology-enabled management philosophy to accelerate your organizationBusiness at the Speed of Now delivers a new real-time management philosophy and system to leaders looking for better results in...
A technology-enabled management philosophy to accelerate your organizationBusiness at the Speed of Now delivers a new real-time management philosophy and system to leaders looking for better results in...
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Description-
  • A technology-enabled management philosophy to accelerate your organization

    Business at the Speed of Now delivers a new real-time management philosophy and system to leaders looking for better results in today's constantly changing market. Companies that inspire and equip employees and expect them to seize opportunities and solve problems in the now will enjoy a distinct competitive advantage in a world where speed matters most. Get systematic advice on how to build an integrated and transparent management system, enabled by cloud computing and internal social networks. Use this comprehensive guide to create a NOW organization where everyone boldly pursues every opportunity every time.

    The vast majority of businesses cling to a THEN management model and philosophy designed to prevent immediate action. In this practical handbook, you'll learn how to apply technology to the three essential types of work: Fundamentals (routine work that consumes 95 percent of all resources), Breakthroughs (initiatives that can change the game), and Problems (daily challenges and crises that occur in all organizations).

    • Provides a wealth of real-world examples, assessments, tools, guidelines, and checklists that enable readers to apply the concepts immediately
    • Offers practical tools for building accountability and transparency into every position, thereby eliminating the loose ends that so often cause business execution to stumble
    • Presents the groundbreaking insights of John Bernard, an expert on management theory and practice, the use of social media inside the organization, and the modern workforce, whose company, Mass Ingenuity, consults around the world and develops Web-based tools to support real-time management

    Set your organization free from the old THEN management ways that no longer get the results you need. Adopt the new NOW management thinking and the state-of-the-art tools that will get your organization doing business at the speed of now.

    The EPUB format of this title may not be compatible for use on all handheld devices.

About the Author-
  • JOHN M. BERNARD is the founder and chairman of Mass Ingenuity, a company that consults and teaches around the world and develops Web-based tools to support real-time management. His consulting work involves high-tech, service, distribution, utilities, banking, insurance, manufacturing, health care, education, and government. John is an expert on the subjects of best-practice management, social media inside the organization, and the modern workforce. His expertise has been featured in the global business media and he is a top-rated speaker for The Conference Board.

Table of Contents-
  • Acknowledgments xv

    Introduction xvii

    Chapter 1 Thriving in the Now: Prepare for Yes 1

    Our Love of Speed 3

    The Power of Yes 4

    I Want My Yes Now! 7

    Social Media, Cloud Computing, and the Millennial Mind-Set 9

    Mass-Customize Me, Please! 12

    Enabling Your Organization's YESability 14

    The NOW Speedometer 17

    Chapter 2 Making the Shift to Now: Put an End to Then 21

    Shifting from Then to Now 22

    That Was Then, This Is Now 25

    The Seven Deadly Sins of Management 28

    From Declining to Improving Results 29

    The Right Tools in the Right Place at the Right Time 32

    From Disengaged to Engaged 33

    Chapter 3 Seizing the NOW Opportunity: Drive Growth with Yes 41

    When You Operate in the Now 43

    To Try or to Do, That Is the Question 48

    The 9 Rules of Then, the 11 Rules of Now 50

    Simon Says and Mother, May I? 52

    Shifting Gears to the Now 54

    Chapter 4 Leveraging the NOW Game Changers: Gain the Speed You Need 61

    Satisfying the Hunger for Instant Information 62

    A Cloud That Refreshes 66

    The Power of Millennial Thinking 70

    If You Can't Beat 'Em, Join 'Em 74

    Chapter 5 Working in the NOW Business: Create the Context for Speed 79

    Thinking in the Now 80

    Management Is a System 86

    Mapping the Fundamentals 92

    Laying the Foundation 92

    Connecting Every Employee 96

    Chapter 6 Working on the NOW Business: Achieve Critical Breakthroughs 99

    The Source of Breakthroughs 100

    Creating the Skill to Plan at All Levels 103

    Performance Breakthroughs in Action 106

    Breakthroughs in Capability 109

    Sequencing, Coordinating, and Seeing 113

    Chapter 7 Creating NOW Transparency: Close the Execution Gap 119

    Getting the Transparency Train on Track 121

    Initiating Transparency with Business Reviews 127

    Preparing for Target Reviews 130

    Real-Time Transparency and Corrective Action 132

    Chapter 8 Solving Problems Now: Equip Everyone with the Core Skill 137

    Creating the Charter 139

    Step 1: Agree on the Problem 141

    Step 2: Map the Process 143

    Step 3: Find the Root Cause 145

    Step 4: Develop Solutions 153

    Step 5: Implement the Fix 154

    Step 6: Hold the Gain 154

    Step 7: Reflect and Learn 155

    Chapter 9 Enabling the NOW Workforce: Banish Fear, Build Trust 159

    People Want to Do the Right Thing 160

    Fear Blocks Initiative 162

    Building a Foundation for Trust 165

    Helping People Cross the Divide 167

    Shifting from Permit to Expect 171

    Chapter 10 Becoming a NOW Leader: Stop Bossing, Start Teaching 175

    From No to Yes 177

    From Disconnection to Full Engagement 179

    From Know-It-All to Fellow Learner 180

    From Frozen Layer to Fear Defroster 182

    From Commander to Inspirational Guide 184

    Creating New, Observable Behaviors 186

    Tell Me a Story 191

    Chapter 11 Embracing Change Now: Accelerate the Shift 193

    Working for the Social Good 196

    Sharing a Vision of the Future 198

    Engaging the Most Respected Change Leaders 201

    Encouraging Personal Change 204

    Reinforcing the Right Actions 207

    The End of the Beginning 209

    Conclusion Do It Now! 211

    Guidelines for an Effective Plan 213

    Appendix 215

    The NOW Speedometer: Doing Business at the Speed of Now 215

    About the Author 217

    Index 219

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    Wiley
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Fire Up Your People, Thrill Your Customers, and Crush Your Competitors
John M. Bernard
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Fire Up Your People, Thrill Your Customers, and Crush Your Competitors
John M. Bernard
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