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If you cannot find the information you are looking for with reference to our help section, please email your library:
Apache Junction Public Library
Casa Grande Public Library
Chandler Public Library
City of Mesa Public Library
Glendale Public Library
Peoria Public Library System
Phoenix Public Library
Scottsdale Public Library System
State Library
Tempe Public Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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